Nous répondons à vos questions
I arrive by train at the Avignon TGV station, how can I get to the hotel?
You can rent a car from the train station (35-minute drive from the hotel) or take a taxi (between 60 and 70 euros depending on the pick-up time). The Front Desk can book a taxi for you. Learn more
I arrive at Marseille Airport, how can I get to the hotel?
You can either rent a car from the airport (50- minute drive) or take a taxi (between 110 and 130 euros depending on the pick-up time). The Front Desk can book a taxi for you. Learn more
Can I walk to the village of Les Baux de Provence from the hotel?
You can either walk along the road (15 minutes) or walk on a wonderful path across the Alpilles (30 minutes). Learn more
Is the car park secured and free?
The car park is free, accessible by code, and under video surveillance. Learn more
I have an electric car, can I recharge it at the hotel?
Our car park is equipped with a charging station with 2 types 2 plugs (slow charger) and 2 classic plugs. Learn more
What time are check-in and check-out?
Check-in time is 3:30 pm and check-out time is 12 noon at the latest. Learn more
May I arrive earlier or leave later than planned?
You can arrive or leave the hotel every hour and thus enjoy the swimming pool after you have checked out of your room at 12 am at the latest. A luggage room is at your disposal to store your luggage. Late arrivals are possible thanks to the Night Receptionist. Learn more
How can I book a room with a terrace?
To book a room with a terrace, you need to select a Privilege room on the hotel website or contact the hotel directly to choose another category of room in which only a few have a terrace. Learn more
Do you accept holiday checks?
We accept French holiday checks for the payment of your stay. However, your reservation will require a credit card number in order to be confirmed.
SERVICES AND ACTIVITIES
Does the wi-fi connection work in the entire hotel?
The free wi-fi works everywhere in the hotel, including on the terrace. Guests can enjoy a shared network with a 15Mo dedicated fiber. Learn more
Can I enjoy the swimming-pool if I am not staying at the hotel?
If you are not staying at the hotel you are not authorized in the swimming pool area for insurance reasons. Learn more
Can I park my bicycle safely?
Bicycles can be parked in the secured area of the car park and it is recommended to use a padlock. Learn more
Can I have breakfast in my room?
You can contact the Room Service or the Front Desk to order your breakfast to be served in your room with no charge. Learn more
Is the restaurant open for dinner?
The restaurant is open only for lunch from 12:30 am to 3:30 pm but the hotel proposes cold plates and desserts prepared by the Chef to enjoy whether on the terrace, by the swimming pool, or in your room (until 9 pm). Learn more
Can I have lunch at the swimming pool?
The hotel proposes during the summertime a snack service in the swimming-pool area from 12:30 am to 6:30 pm. Learn more
Do I have to book a table in advance for lunch?
The restaurant is reserved for hotel guests and is open daily without reservation. Learn more